Generic CRMs aren't built for salons
Salesforce works for sales teams. Salon client management is different—it's about service history, preferences, style notes, and knowing what each client loves.
Salon CRM and client management
Salon CRM software that actually gets used.
Tilly is salon client management software built for stylists and salon owners. Track client records, preferences, booking history, and follow-ups—all in one place. Grow loyalty and revenue through better relationships.
Why salon client management mattersYou know that client relationships drive
You know that client relationships drive
referrals and repeat bookings, but the data is scattered.
Without client records, relationships fade
Clients appreciate stylists who remember them. Without organized notes, you can't—and your best clients drift to stylists who will.
You can't build loyalty without data
Which clients are overdue? Who's tried a color you should remind them about? Who sent referrals? Without tracking, you miss revenue opportunities.
Better client management, better business
A salon CRM that works the way you do.
Tilly combines booking, client records, and messaging in one app. Store what matters about each client, follow up at the right time, and build the loyalty that drives your growth.
See which clients are slipping away
Know exactly which regulars haven't booked in a while. Reach out before they become inactive.
Remember what matters about each client
Hair type, color history, preferred styles, allergies, special requests. All your client knowledge in one place, ready when they sit down.
Follow up and stay connected effortlessly
Send appointment reminders, share new style ideas, offer services, and re-engage inactive clients—all from Tilly.
How salon client management works
Three steps to better client relationships.
Build a system that grows with your business.
Organize client information once
Create client profiles with service history, preferences, notes, and contact info. Do this once; benefit forever.
Reference client records during appointments
Before each client arrives, review their history and preferences. Deliver better service through better preparation.
Follow up to build loyalty
Track who's due for their next appointment. Message clients with service recommendations. Build lasting relationships.